Privacy Policy

1. Introduction

ECLIPSE RETREATS ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

We fully comply with the General Data Protection Regulation (GDPR - EU 2016/679) and Greek Law 4624/2019 on the protection of personal data.

2. Data Controller

ECLIPSE RETREATS

Rhodes, Greece

Email: info@retreatsbyeclipse.com

Phone: +30 694 301 0268

3. Information We Collect

We only collect information that is strictly necessary to contact you and provide our services. This includes:

• Contact Information: Full name, email address, phone number
• Property Information: Villa location, number of bedrooms, listing link
• Business Information: Current revenue, occupancy rate (optional)
• Technical Data: IP address, browser type, device (via cookies)

4. Legal Basis for Processing

We process your personal data based on:

• Consent: You provide explicit consent by submitting our contact forms
• Legitimate Interest: To respond to your inquiries and provide our services
• Pre-contractual Measures: To evaluate and offer our services to you

5. How We Use Your Data

We use your information exclusively to:

• Contact you regarding your inquiry
• Provide the free revenue audit or resources you requested
• Answer questions about our services
• Send business proposals only if you request them
• Improve our website and services

Important: We do not use your data for marketing without your explicit consent. We do not sell, rent, or share your information with third parties for advertising purposes.

6. Data Storage and Security

Your data is stored securely on servers located within the European Union and protected by SSL/TLS encryption and other industry-standard security measures.

Retention Period: We retain your personal data for:

• As long as necessary to provide our services
• Until you request deletion
• Maximum 24 months if there is no active communication

7. Your Rights Under GDPR

Under GDPR, you have the following rights:

• Right to Access: Request a copy of your data
• Right to Rectification: Correct inaccurate data
• Right to Erasure: Request deletion of your data ("right to be forgotten")
• Right to Restriction: Limit how we process your data
• Right to Data Portability: Receive your data in a structured format
• Right to Object: Object to certain types of processing
• Right to Withdraw Consent: Withdraw your consent at any time

To exercise any of these rights, contact us at:info@retreatsbyeclipse.com

8. Cookies

We use essential cookies for website functionality (e.g., language preference). We do not use tracking or advertising cookies without your consent.

9. Third-Party Sharing

We do not sell or rent your personal data. We may share data with:

• Hosting service providers (within EU)
• Email service providers (GDPR-compliant)
• Legal authorities when required by law

10. International Transfers

All your data remains within the European Union. If transfers outside the EEA are required, we ensure appropriate safeguards through EU Standard Contractual Clauses.

11. Children's Privacy

Our services are intended for adults aged 18 and above. We do not knowingly collect data from minors under 16 years of age.

12. Complaints

You have the right to lodge a complaint with the Hellenic Data Protection Authority (HDPA):

Kifisias 1-3, 115 23, Athens, Greece

Phone: +30 210 6475 600

Email: contact@dpa.gr

Website: www.dpa.gr

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes via email or a prominent notice on our website.

14. Contact Us

For any questions about this Privacy Policy or our data protection practices, contact us:

Email: info@retreatsbyeclipse.com

Phone: +30 694 301 0268

Address: Rhodes, Greece